Privacy Policy | iLearn Different, LLC

This privacy policy constitutes an agreement between you and iLearn Different, LLC. This Privacy Policy explains the categories of information that we collect and how we use that information, and applies when you communicate with us by phone, email, or www.ilearndifferent.org. We encourage you to read this Privacy Policy carefully to understand how we collect and use your information.

Consent. By visiting this Site or booking a service, you consent to this Privacy Policy and the collection and use of information as described herein.

Scope. This Privacy Policy applies to information we collect when you visit the site, communicate with us by phone, email or other communications, submit information to us, or book a service provided by our professionals.

What Is Personal Information?

As used in this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual consumer or device.

What Is Health Information?

As used in our HIPPA Clause, “Health Information” means information related to a person’s medical history, including symptoms, diagnoses, procedures, and outcomes.

What Information Do We Collect About You?

We collect Personal and Health Information directly from you. We will only collect your Personal and/or Health Information, when applicable, with your consent; if we have a legitimate interest in doing so, or; as authorized or required by law. We will limit the collection of Personal and/or Health Information to that which is reasonable and necessary.

Information You Provide Directly To Us. We collect Personal Information directly from you with your consent when you contact iLearn Different, LLC online or via telephone. More specifically, we collect:

Contact information when you book a service or request information about our services through email, an online form, or by phone. This includes identifiers like your name, email address, telephone number, as and any other information that you choose to provide to us.

Text Messages: By providing us with your wireless phone number, you consent to iLearn Different, LLC sending you informational text messages related to scheduling, cancellation and session reminders. Messaging and data charges may apply to any text message you receive or send. Please contact your wireless carrier if you have questions about messaging or data charges.

Information We Collect Automatically. We use website analytics and other technologies to collect internet and other similar network activity, including anonymous data, in the following ways:

When you visit our Site, we may collect your domain name, device ID, MAC address, IP address, browser type and operating system, browsing activity, text box entries, hashed identifiers derived from email addresses, and the referring URL, advertisement, or webpage.

How Does iLearn Different, LLC Use My Personal Information?

We use your Personal Information for the purposes described at the time of collection and for other purposes with your consent and as permitted by law. Depending on your interactions with iLearn Different, LLC, we may use your Personal Information for the following purposes.

To identify you when you visit our website.
To secure online transactions, prevent fraud and payment incidents, and manage debt collection.
To manage and optimize customer experience by improving our knowledge of our customers.
To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.
To manage our relationships as well as for internal administrative purposes.

Although the sections above describe our primary purpose in collecting your personal data, in many situations we have more than one purpose. For example, if you create a monthly subscription, we collect your personal data to perform our contract with you, but we also collect your personal data as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your transaction. As a result, our collection and processing of your personal data is based in different contexts upon your consent, our need to perform a contract, our legal or regulatory obligations, and/or our legitimate interest in conducting our business.

How Does iLearn Different, LLC Share My Personal Information?

Service Providers. We share your personal data with service providers, who help us to administer and maintain our Site, send communications, assist with customer service, provide technical support, process payments, provide anti-fraud services, and manage regulatory alerts.

What Choices Do I Have Regarding Use of My Personal Information?

iLearn Different, LLC provides you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. Your options to control your Personal Information may include some or all of the following:

Changing your preferences for how and about what we communicate with you.
Correcting or updating your Personal Information on file.
Requesting access to the Personal Information we hold about you and that we amend or delete it.
Choosing whether to receive marketing communications from us, including promotions, surveys, and information about products and services that may be of interest to you.

At any time, you may exercise any of these controls and choices, express concerns, lodge a complaint, or obtain additional information about the use of your Personal Information by contacting us at ilearndifferent@gmail.com.

How Does iLearn Different, LLC Keep My Personal Information Secure?

Data Security. We have implemented precautions to protect the Personal Information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee absolute security. iLearn Different, LLC maintains internal policies to govern the collection, processing and handling of data, and restricts access to data to those contractors who require such access to perform their job functions.

This includes the collection and maintenance of any and all photo release forms obtained by iLearn Different. Executed photo release forms will be kept on file indefinitely.

iLearn Different permits the use of approved software to execute and manage photo releases. For more information, please contact ilearndifferent@gmail.com.

Third Party Websites. Our Site and Services may contain links to non-affiliated websites. Note that this Privacy Policy applies only to information collected by iLearn Different, LLC. We may provide links to third-party websites from our Site as a service to our Site visitors, but we have no ability to control, and we are not responsible for, the privacy and data collection, use, and disclosure practices of third-party websites.

This Site Is Not for Children. iLearn Different, LLC does not knowingly collect Personal Information from children under the age of 16 who may visit our Site, and we do not want to include any Personal Information about children in our databases without first obtaining parental consent.

Photo Release. When using photographs or video of individuals in connection with iLearn Different, LLC on this Site (www.ilearndifferent.com) and in any advertising, promotion, social media and/or publicity, the the guidelines outlined in this Photo Release Document apply to the distribution of photos/videos taken by iLD personnel or those acting as an agent of iLD and distributed externally, such as on digital channels or in marketing materials.

Changes To This Privacy Policy. We may change our privacy policy and practices over time. To the extent that our Privacy Policy changes in a material way, the policy that was in place at the time that you submitted personal data to us will generally govern that data unless we receive your consent to the new privacy policy.

Last Revised and Effective Date: July 13, 2021

HIPPA

HIPAA Clause:

We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect.

We use and disclose your health information about you for payment and healthcare operations. For example:

Payment: We may use and disclose your health information to obtain payment for services we provide to you.

Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.

Authorization: Unless you give us written authorization, iLearn Different, LLC cannot use or disclose your health information for any reason except those described in the Notice. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices. Your request must state the specific restriction requested and to whom you want the restriction to apply.

Marketing Health-Related Services: We will not use your health information for marketing communications without your written authorization.

Required by Law: We may use or disclose your health information when we are required to do so by law.

Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you're a possible victim of abuse, neglect or domestic violence or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety of the health or safety of others.

Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, text messages or emails).

Your Rights: Following is a statement of your rights with respect to your protected health information.

You have the right to inspect and copy your protected health information. Under federal law, however, you may not inspect or copy the following records; psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, and protected health information that is subject to law that prohibits access to protected health information.

You may have the right to have your protected health information amended. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal.

You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information. We reserve the right to change the terms of this notice and will inform you by mail of any changes. You then have the right to object or withdraw as provided in this notice.

Complaints: You may complain to us if you believe your privacy rights have been violated by us. You may file a complaint with us by containing us at ilearndifferent@gmail.com.